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Changelog
Share your ideas and wishes with us and participate with your voice in existing entries.
Are there any other wishes open? With one click on "Create a Post" you are there.
Feedback
Share your ideas and wishes with us and participate with your voice in existing entries.
Are there any other wishes open? With one click on "Create a Post" you are there.
I have Bitdefender reporting that there is a malicious file associated with Ashampoo Updater ( see screen shot below) Should I be concerned?
Do I need to download a fresh install of Updater?
Please Help
Regards David Crampton
@user63b880c788df0 Thank you for your feedback and your question. Unfortunately this does not relate directly to the Ashampoo Connect project.
However, our colleagues from the support team will be happy to help you in word and deed with this question. Simply use the contact form on the following page: https://support.ashampoo.com/hc/loc/requests/new
Alternatively, you can also reach them by e-mail at support@ashampoo.com.
With kind regards
Luca
Ashampoo_driver_updater_1.5.2_sm.exe gets an error from Malware as being Suspicious and blocks it from running!!!!!
please advise: Fred Letcher
Your software that does the loading of ashampoo_unistaller_12_sm.exe will not run and gives and error "Unable to get or create one or more log-folders for this appication! Please contact support"
Please advice what I should do!!!! Fred Letcher
@fred_letcher Thank you for your feedback. Unfortunately this does not relate directly to the Ashampoo Connect project.
However, our colleagues from the support team will be happy to help you in word and deed with this problem. Simply use the contact form on the following page:
https://support.ashampoo.com/hc/loc/requests/new
Alternatively, you can also reach them by e-mail at support@ashampoo.com.
With kind regards
Luca