Ashampoo Connect does not see the purchase/activation of PDF Pro 3 nor Photo Commander 17. It still lists them in Recommendations with prices instead of "in library". Both programs are excluded from "Your Collection" tab.

Second, Internet Accelerator 3 is indicating that there is an update available, when the latest file is installed.

Third, Installing updates from the Connect applications changes the shortcut to a "url" extension using XML instead of creating/replacing the shortcut from the Start Menu > Ashampoo folder.

Forth, Driver Updater's Start Menu shortcut needs to be placed in the Ashampoo folder instead of appearing outside of it.

In my opinion, I find that Connect is nifty for showing what's available and it makes for a nice catalogue of owned/available software. Otherwise this program is no other benefit.

I have the same problem. None of my 10 Ashampoo purchashed products are showing in Ashampoo Connect . Only happened recently.

Opened Connect today to find I have no apps in collection, which is crazy I have at least 20 purchased apps!

Every time I open it tells I have NO programs ???? I have been with Ashampoo for ten years ? but have complained before that my programs disappear
TJG